FAQs

Most Frequently Asked Questions:

1. What are your accepted Payment Methods?

We accept American Express, Apple Pay, MasterCard, PayPal & Visa.

2. What do you charge for shipping?

We offer flat-rate shipping:

USA - $4
Canada - $7
United Kingdom & Europe - $12
Australia - $15

Orders over $50 receive free shipping to Canada and United States.
Orders over $100 receive free shipping to UK, Europe & Australia

Aesthetic Narrative ships out of Toronto, Ontario, Canada and Niagara Falls, New York, United States.

3. How long will it take to receive my order?

Majority of orders will be processed within 3-4 business days. Once prepared, your item will be dispatched. Please see the following for average shipping times.

Canada: 1 week.
United States: 1 week. 
International: 1-3 weeks.

All times are approximate, we cannot guarantee delivery dates.

4. I received my order, it wasn't quite the right size. Do you accept returns or exchanges?

Yes, we accept returns & exchanges if your order meets specific conditions as outlined in our return and refund policy. Please review our return and refund policy for more information.

5. Do you accept custom orders?

Yes, we are artists and graphic designers here at Aesthetic Narrative. Please shoot us an email with your inquiry and we can move forward from there.